Privacy policy

LALALLI STUDIOS LTDA, a private legal entity, headquartered in the City of São Paulo, State of São Paulo, at Rua Dr. Fernandes Coelho, 85 – 15th floor, room 05, Pinheiros neighborhood, ZIP code 05423-040, registered under CNPJ/MF no. 46.498.575/0001-87 (“Merchant”) takes your privacy seriously and is committed to the security and protection of data for all its clients, partners, suppliers, and users (“Users” or “you”) of the site “https://lalalli.com” and any other site, Store, application operated by the Merchant (hereinafter referred to simply as “Store”).

This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications exchanged with you (“Communications”). This Privacy Policy applies only to information collected through the Store.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU ARE AWARE OF THE TERMS HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].

Furthermore, the Privacy Policy does not apply to any applications, products, services, sites, or social media resources of third parties that may be offered or accessed through the Store. Accessing these links will take you away from the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.

If you send us Personal Data regarding other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

Definitions

For the purposes of this Privacy Policy: “Personal Data” means any information that, directly or indirectly, identifies or may identify a natural person, such as name, CPF (Brazilian tax ID), date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, regarding a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in religious, philosophical, or political organizations, health or sexual life data, genetic or biometric data;
“Processing of Personal Data” means any operation carried out on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, harmonization or association, restriction, deletion, or destruction. Any other operation provided for by applicable law is also considered Processing of Personal Data;
“Data Protection Laws” means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Data Protection Law (“LGPD”).

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you purchase products and/or services in the Store, personalizing and improving your experience. Examples of how we use data include:

• Enabling you to purchase products and/or services in the Store;
• To confirm or correct the information we have about you;
• To send information we believe to be of interest to you;
• To personalize your experience using the Store;
• To tailor advertising to you based on your interest in our Store; and
• To contact you by a phone number and/or email address provided. We may contact you personally, by voicemail, through auto-dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes.

In addition, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) in accordance with Data Protection Laws; (b) to meet legal process requirements; (c) to comply with judicial decisions, regulatory decisions, or decisions from competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect rights, privacy, and security of ours, yours, or third parties; (f) to detect and prevent fraud; (g) to allow us to use available actions or limit damages we may suffer; (h) in other ways permitted by law; and (i) to enforce our Terms and Conditions of Use [[[INSERT LINK TO YOUR TERMS OF USE. IF NOT AVAILABLE, THIS POINT (i) SHOULD BE REMOVED]]].

THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER THE AGE OF 18 (EIGHTEEN) AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE US WITH ANY PERSONAL DATA.

Non-Providing Personal Data

You are not obligated to share the Personal Data we request; however, if you choose not to share them, in some cases, we may not be able to provide you with full access to the Store, certain specialized features, or be able to provide the necessary assistance, or even facilitate the delivery of the product or provide the contracted service.

Collected Data

The general public can browse the Store without the need for any registration and submission of Personal Data. However, some functionalities of the Store may depend on registration and submission of Personal Data to complete the purchase/service hiring and/or facilitate the delivery of the product/service by us.

When contacting the Store, we may collect:

• Contact Data: Name, surname, phone number, city, state, and email address; and
• Information you send: Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).

During general navigation in the Store, we may collect:

• Location Data: Geolocation data when you access the Store;
• Preferences: Information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
• Browsing Data in the Store: Information about your visits and activities in the Store, including the content (and any ads) with which you view and interact, information about the browser and the device you are using, your IP address, your location, the address of the site from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below;
• Anonymous or Aggregate Data: Anonymous responses to surveys or anonymous and aggregate information about how the Store is used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you can identify yourself through the use of this data with the available technology; and
• Other Information we may collect: Other information that does not specifically reveal your identity or is not directly related to an individual, such as information about browser and device; usage data of the Store; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Sharing of Personal Data with Third Parties

We may share your Personal Data:

• With the partner company(ies) you select or opt to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and service providers for data hosting and storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
• With third parties to help us manage the Store; and
• With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transfer of all or part of our business, assets, or capital (including those related to bankruptcy or similar proceedings).

International Data Transfers

Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy.

Automatic Collection of Personal Data

When you visit the Store, it may store or retrieve information in your browser, either in the form of cookies or other similar technologies. This information may be about you, your preferences, or your device and is primarily used for the Store to function as you expect. The information typically does not directly identify you but can offer a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, among others:

• Through your browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, type and version of the internet browser you are using. We may use this information to ensure that the Store functions properly.
• Use of cookies: Cookies allow the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience while using the Store and to target advertising to you based on your interests. We also collect statistical information about the use of the Store for the continuous improvement of our design and functionality.
• If you do not wish for your information to be collected through cookies, you can set cookies in the "options" or "preferences" menu of your browser. The links below provide more details on how to adjust cookie preferences for the most popular internet browsers:
  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Internet Explorer
  • Microsoft Edge
  • Opera
• If you wish to learn more about advertising and remarketing cookies, which are used to target advertising based on the interests of each user and the number of visits made to our site and their searches on the internet, visit:
  • Facebook
  • Google
  • Bing
• Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track actions of Store users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about the use of the Store and response rates. If you have enabled ad personalization in tools such as Facebook, Google, or Bing, this information may be used to show ads on your services.
• If you do not wish to be tracked, you may request to each of the services:
  • Facebook
  • Google
  • Bing
• We may hire behavioral advertising companies to obtain reports on Store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or the use of other users, of our Store and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser's menu. Please note that if you change computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and browser.

User Rights

You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided that this does not affect our trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities with whom your Personal Data has been shared; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of Personal Data is only done with its holder.

You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to accommodate it due to legal obligations.

Security of Personal Data

We strive to adopt the technical and organizational measures provided by applicable Data Protection Laws to protect Personal Data within our organization. Unfortunately, no transmission or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Hypertext Links to Other Sites and Social Networks

The Store may, from time to time, contain hypertext links that redirect you to the websites of our partners, advertisers, suppliers, etc. If you click on any of these links to any of these sites, we remind you that each site has its own privacy practices and that we are not responsible for those policies. Please review those policies before submitting any Personal Data to those sites.

We are not responsible for the data collection, use, and disclosure practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or app provider, social media site, operating system, wireless internet service provider, or device manufacturer, including all Personal Data that you disclose to other organizations through apps, related to such apps, or posted on our social media pages. We recommend that you familiarize yourself with the privacy policy of each site you visit or each service provider you use.

Updates to This Privacy Policy

If we modify our Privacy Policy, we will post the new text in the Store, with the updated review date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may notify you through the contact information we have in our database or through a notice in our Store.

We remind you that we are committed to not processing your Personal Data in a manner inconsistent with the objectives described above, unless otherwise required by law or court order.

Person Responsible for the Processing of Personal Data

If you wish to exercise any of the rights provided in this Privacy Policy and/or Data Protection Laws, or resolve any questions related to the Processing of your Personal Data, please contact us at [email protected].